Customer Service and Your Authentic Self

We often hear people say that to truly enjoy being a business owner we need to be authentic. We also hear that customers and clients will flock to us when we are authentic. Well, just what does authentic mean? The Webster dictionary defines authentic as being reliable and genuine. We all want to provide reliable … Read more

7 Car Rental Mistakes to Avoid

Rental cars are convenient, but the related costs can be confusing. If you are going to book a rental car, we suggest that you avoid the common mistakes explained in this article. You will also know about how to avoid them. Read on. 1. Extra Insurance It’s not a good idea to buy extra insurance … Read more

Compare Car Rental Companies

Many individuals and families plan their business trips or vacations intricately so as to make every moment of the tour enjoyable. These tours are planned well in advance in order to avoid any last minute hitches. Information related to their travel, hotel accommodation, local sightseeing and local conveyance are gathered from the Internet or from … Read more

How to Practice Business Etiquette In United States

Before we even begin to discuss some of the general business practices in the United States, there are two key points in American culture that we need to understand. Individualism and egalitarianism are two important elements in American culture that have significant effects on their business etiquettes. According to the research and studies of Geert … Read more

What to Look For in a Relocation Specialist

The best place to start in the relocation process is obtaining a free consultation from a relocation specialist. A relocation specialist is able to provide comprehensive advice concerning a long distance move. Many relocation consultants are even able to work in conjunction with real estate professionals to help a person find a house in the … Read more

Who Decides Good Customer Service?

“Hey, Joe, your service stinks. Get this kid a chocolate milkshake.” Those are the words I heard as a kid on my first trip to an ice cream parlor near where my grandmother lived. Back then, there were no special people or computer programs needed to determine whether or not a business provided excellent customer … Read more

Whatever happened to customer service?

in the old movie Miracle on 34th StreetMacy’s Santa sends customers to Gimbels’ rival store for products Macy’s doesn’t have. After an outcry from management, it then turns out that customers really appreciate this service and are becoming more loyal to Macy’s than ever before. Today’s retailers have forgotten this lesson. Everyone is looking to … Read more